TERMS OF USE

The visitors and users of the webpages and services of www.lavandacorfu.gr (hereinafter “Website”) should read carefully the terms of use (hereinafter “terms”) cited below before visiting or using our webpages and services. If they disagree, they should not use them. Otherwise, it is presumed that they are aware of the terms and consent to them.

The following terms apply to all content as well as to everything that is included in the webpages of our Website. The primary concern of our Website is the listing of the terms that govern the rights and obligations of lavandacorfu.gr to all users and visitors of its webpages. Its aim is to inform the users and visitors about their rights and obligations and their best service in the search and acquisition of the products that they wish to purchase from the shop.

The terms contained in the Website, which have been formulated in advance for future contracts (general terms of trade), bind the consumers as long as they meet the requirements of the law. This means that our online shop indicated their existence and the consumers were given the opportunity to obtain knowledge of their content (art. 2, par. 1, Law 2525/1994). The registration of the user to the present Website automatically constitutes unreserved acceptance of the terms. 

The company or entity that manages the Website reserves the right to modify the terms of use at any time and without any notice. Visitors and users should always check for any modifications that have been made to the terms. Should they continue using the website, it is presumed that they accept the modified terms and conditions.

Otherwise, they should not visit or use our Website. Mere posting on the present Website is sufficient for any new term to enter into force, modify or remove an existing term. The use of the present Website and its services requires and confirms that the users have accepted the established terms, as they exist, with the indicative modifications, corrections and deletions that are mentioned above.

The visitor or user of our Website shall comply with the provisions of Greek, European and International law and shall refrain from any illegal use or misuse of the contents and the services of our Website. Any damage caused to our Website or to the Internet in general by reason or as a result of the visitor or user’s misuse or abuse of the relevant services shall fall exclusively within his or her area of responsibility.

INTELLECTUAL PROPERTY RIGHTS

The content of our Website, including texts, graphics, drawings, photographs, illustrations, pictures, services supplied and generally records of any kind, is protected by copyright and is, except for any expressly acknowledged third party rights, governed by national and international copyright law.

Therefore, it is explicitly prohibited to reproduce, republish, copy, store, sell, relay, distribute, publish, perform, download, translate or modify the contents of our Website in any manner whatsoever, in part or in total, without the prior express written consent of the Website.

Some parts of the content may exceptionally be copied on a personal computer and used solely for personal use, while any commercial or other use or exploitation is prohibited. In any case, the source of any part of the content must be cited at all times, something that does not mean that intellectual property rights are conceded in any manner. Any other content is contained in the electronic pages of our Website and constitutes established trademarks or products protected by a third party’ s copyright, falls within the third party’s area of responsibility and is therefore not relevant with our Website.

LIMITATION OF LIABILITY

The company or entity that manages the Website undertakes the responsibility to exercise its best efforts to ensure, but makes no warranties and is therefore not liable for, that the information and the content of our Website is correct and accurate. Under no circumstances, including negligence, shall any liability be created in our Website for any damage caused to the consumer or user as a result of the use of our Website.

The Website or any other server providing access to its contents do neither guarantee the uninterrupted, error-free supply of services and contents, nor the absence of viruses or any other features that are likely to cause damage to the visitor’s or user’ s computer system. It is the sole responsibility of users to run anti-virus software and to safeguard their information and system. Therefore, the company or entity that manages the Website shall not be liable for any direct or consequential damage, loss of profit, decision-making, performance or nonperformance that may arise from the use of our Website.

PERSONAL DATA

All information related to the personal data and transactions of visitors is secure and confidential. Confidentiality is taken for granted. The same basic principles that govern classic transactions also apply to online sales (e-commerce). All information transmitted to the Website is confidential. The Website has taken all necessary measures to use it only to the extent deemed necessary in the context of its services.

The Website does not store credit card data. In case the visitor chooses to pay by credit card, the data are managed through the secure portal of Eurobank.

DESCRIPTION OF SERVICES-SALES AND OTHER TERMS

The Website is an online, independent shop with its own pricing policy, terms of payment, disposal and delivery of products. Customers may place an order and if they desire, they can register to the shop’s online homepage, by clicking on “New Account”. Customers need to register only once.

Using the unique combination of the “Username” and the “Password” that they have selected, customers have the following capabilities: 

• View contents in their shopping cart. The Shopping cart contains only products that the customers have selected and ordered. Using their account, they can finalize an order and pay using the payment options provided by the online store. 
• To check for updates regarding the status of their order as well as its contents after they have placed it. 
• To view previous orders.

SHIPPING POLICY

In Greece, the products that have been ordered are delivered by courier to your address with an additional cost of € 3.75. The estimated time of delivery is 3-5 days depending on the customer’s exact address. Once the order is delivered to the courier, you will receive an email with a tracking number so that you can check its status.

Delivery of products abroad (outside of Greece) is carried out by ELTA (Hellenic Post). You will get a tracking number so that you can check the status of your order. For orders up to 2 kg, the shipping cost is € 15. In case the weight of exceeds 2 kg, we will contact you via email.

PAYMENT METHODS

You can pay for your order with one of the following ways:

1. Cash on delivery
2. Bank deposit
3. PayPal
4. Credit card

RETURN POLICY

Products can be returned within 14 days from the order date, and after contacting the shop (by phone or email). All products must be returned in their original condition, and the package must not be opened. 

Returns are not accepted for:

• Cremes, body washes and perfumes that are not part of a closed and secured package.
• Products that have been opened, used or damaged or their package is destroyed.

ORDER CANCEL POLICY

The Website retains the right to delay or even cancel any order in case of security check. In addition, the company has the right to cancel an order in case the user has not paid it 10 days after its placement.

During the period of 10 days the company will keep the products of the order available and will try to contact the users by phone or email and ask them to proceed with the payment in order to receive them. If it is not possible, the company will cancel the order.